SBI Credit Card Customer Care Number | State Bank Debit Card ATM Toll Free & Helpline Number,Email Id,Head Office

By | April 15, 2016

Whether you are a retail or corporate customer, if someone ask you which is the most preferred public sector bank? The most probable answer would be—State Bank of India.Popularly known as SBI, the bank is engaged in  almost all the financial activities such as insurance, investment banking, credit card, debit card, stock broking, wealth management, Demat account, student loans and so on. You could hardly find any urban or rural area that do not have SBI branch. Sometimes you have a query for that you need to contact the customer care I am here providing the important numbers that you can use. But before that, I would advise you to go by the Faq page by this link because  most of the time answers to your queries are available on this page. The questions covered here include housing loan, car loan, educational loan, loan against shares, working capital, pradhan mantri jandhan youjna, etc. You just need to click on the required topic and will get the answer. There are many queries for that you can simply access this page and no need to contact the customer care. For example, if you have a question, “What are the documents needed for getting personal loan from SBI” You may just get the answer by clicking this question on Faq.

However, there may be many queries answer to those are not available on the Faq page. I am giving here a list of the numbers and email ids that you can use for getting a fast response. Depending on where you are located, you may use this numbers.

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SBI Credit Card Customer Care Phone Number 

Toll Free Helpline Number : 1800-11-2211 (For BSNL / MTNL Users)

It is always advisable to use this number because it is toll free and you will not incur any charge for  that.

SBI Toll Free number: 1800-425-3800 (Toll Free For All)

You can use most of the mobile and landline to call this number free of cost. This number is available 24/7 so you can call at any time and that too free!

Sbi Customer Care Number:  080-26599990

You should use this number only if the earlier two are not working because, for this is not toll free and you will incur the charges for calling.

Also depending on where you are located, you may use the following numbers and email ids:

SBI Customer Care Numbers Area Wise / City Wise

sbi Ahmedabad contact number
Toll Free No: 1800-233-7933
Customer Care Contact Number: (079)25510883, 25511027, 25503150
Fax: (079) 25506648

sbi Bangalore phone number
Toll Free No: 1800-425-8002
Customer Care Contact Number: (080)25943030
Fax: (080) 25943125

Toll Free No: (BSNL) 1800-233-7551 & (Airtel) 1800-102-7551
Customer Care Contact Number: (0755)4288210, 2576851,4288526
Fax: (0755) 4059200

Toll Free No: 1800-345-6741
Customer Care Contact Number: (0674)2396580 & 2396582
Fax: (0674) 2390248

Toll Free No: 1800-180-1723/1800-180-1724
Customer Care Contact Number: (0172)2707391 / 2707390
Fax: (0172) 2713968/2720234

sbi Chennai toll free number
Toll Free No: 1800-425-4424
Customer Care Contact Number: (044)28214635
Fax: (044) 28214381

Toll Free No: 1800 11 4545
Fax: 23361969

Toll Free No: 1800-345-3631
Customer Care Contact Number: (0361)2237663 & 2237661
Fax: (0361) 2237664


Toll Free No: 1800-425-3888
Customer Care Contact Number: (040)24756925
Fax: (040) 24751010

Toll Free No: 1800-345-3455
Customer Care Contact Number: (033)22489333 & 22436531
Fax: (033) 22435128

Toll Free No: 1800 180 5201
Customer Care Contact Phone Number: (0522) 2201492 / 2201496
Fax: (0522) 2231463

Toll Free No: 1800228866
Mumbai  (022) 26445525
Mumbai Grievance Cell: (022) 26445532, 26445533
Mumbai ATM: (022) 26445556, 26445557
Mumbai  Internet Banking: (022) 26445531, 26445523
Mumbai Housing Loans:
Mumbai Area: (022) 67514112, 26445120
Mumbai Fax: (022) 26445505, 26445530, 26445535

Toll Free No: 1800-345-6100/0612-2238388
Customer Care Contact Number: (0612) 2209080, 2209078
Fax: (0612) 2209006 / 2209072

Toll Free No: 1800-425-4722,
Customer Care Cintact Number: (0471) 2323072/2326402
Fax: (0471) 232307

State Bank of India Customer Care Contact Number State Wise

Andhra Pradesh – 9959192211

Arunachal Pradesh, Tripura, Mizoram, Manipur, Nagaland and Meghalaya – 9862552211

Assam – 9957052211

Bihar and Jharkhand – 9955952211

Chennai city – 9790942211

Delhi and NCR – 9958802211

Goa and Maharashtra except Mumbai and Navi Mumbai City – 9730012211

Gujarat, Daman, Diu, Dadra and Nagar Haveli – 9724342211

Haryana – 9996372211

Himachal Pradesh – 9805092211

Jammu and kashmir – 9797532211

Karnataka – 9731932211

Kerala and Lakshadweep – 9995392211

Kolkata city – 9748422211

Madhya Pradesh and Chattishgarh – 9893282211

Mumbai and Navi Mumbai City – 9987552211

Orissa – 9777452211

Punjab and Chandigarh – 9779162211

Rajasthan – 9799332211

Tamil nadu Except Chennai and Pondichery – 9791912211

UP East – 9793502211

Up Westand Uttarakhand – 9760202211

West Bengal (except Kolkata city), Sikkim and Andaman and Nicobar Islands – 9933202211

SBI SMS Number for balance Enquiry 

You may also send SMS “UNHAPPY’ to 8008202020

 Besides this you may find the social media pages of SBI helpful:

SBI Facebook Page :

Twitter :

Official Site :

If your querry is related to card i.e. debit or credit card, you may use the following mehtods.

Phone : 1800 180 1290 (toll free) – from BSNL/MTNL only

Just Dial 39 02 02 02 (prefix local STD code), 1860 180 1290


SMS HELP to 5676791 from your registered mobile to get your account information using Simply SMS services.

SMS PROBLEM to 9212500888.


Mail yoiu query, concern or feedback at


Fax us your documents and SBI Card application at

Inquiries related to railway credit card:

Dial 39 02 02 02(prefix local STD code)
Toll free 1800 180 1295 (from BSNL/MTNL lines)

State Bank of India Office Address : 

Correspondence: SBI Card, P.O. Bag 28, GPO, New Delhi – 110001
Head office: SBI Card, Correspondence Department, DLF Infinity Towers,
Tower C, 10-12 Floor, Block 2, Bldg 3, DLF Cyber City,
Gurgaon – 122002, Haryana, India

Connect with us on Twitter @SBICard_Connect

Rarely it happens that your queries or complains are not resolved by these means. In that case, you may always contact Nodal officer.

If your concerns are not addressed satisfactorily, you can e-mail our nodal officer at

or write at- Nodal Officer, SBI Cards, PO Bag 28- GPO, New Delhi-110001

I have given most of the important information that will enable you to solve your query. It is always advisable to first go to Faq page then the customer care representatives and then only to the upper level officers so that query can be solved in fast way.







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